1. Accepted Payment Methods

The payment methods available for your order are shown at checkout. Availability may depend on your location, currency, device, order details, and the payment services enabled for the store.

2. Payment Authorization

Payments may be subject to authorization, identity verification, fraud screening, and additional checks by your bank or payment provider. A provider may request verification, decline a transaction, or place a temporary authorization hold.

3. Payment Security

Checkout and payment processing are handled through Shopify and relevant payment providers using their security systems and procedures. We do not independently store complete payment card details.

Never send your complete card number, card security code, banking password, or other sensitive payment credentials through email or customer support messages.

4. Prices and Charges

Product prices, applicable shipping charges, taxes, discounts, and the final total are shown at checkout before payment. Prices are displayed in U.S. dollars unless another currency is expressly shown.

5. Currency Conversion and Discount Codes

Your bank or payment provider may apply currency conversion charges, international transaction fees, or other account-related charges. These charges are determined by the provider and are not controlled by Ravqelunizo™.

Discount codes may have expiration dates, minimum purchase requirements, product exclusions, eligibility conditions, usage limits, and availability restrictions. Please confirm any code has been applied before payment.

6. Declined or Duplicate Payments

If a payment is declined, check your billing details and contact your bank or payment provider if necessary. A pending authorization does not always mean an order has been successfully charged or accepted.

If you suspect a duplicate charge, contact us with your order number and relevant transaction details. Do not send complete payment credentials.

7. Order Confirmation

An order confirmation is generally sent to the email address entered at checkout after an order is placed. If you do not receive it, check your spam folder and confirm that the email address was entered correctly.

Payment Assistance

Email service@ravqelunizo.com with your order number and a description of the issue. We typically respond within 24 hours; payment-provider investigations may take longer.

Business Hours: 8:00 AM – 10:00 PM Daily